Reach the right person at the right time
Keep a finger on the pulse of your customer loyalty and know exactly when to tease a churner into a new deal by reacting to online trigger events in real time.
The Campaign Management tool can provide powerful results using marketing analytics and campaign management in an easy to use environment. You can quickly segment, target and monetize customer engagement.
The Platforms provides the ability to engage customers with loyalty boosters, rewards, referral programs, lotteries and much more.
You can offer your customers special offers and coupons. You can determine the rules for rewarding the best customers and keep them highly satisfied. You will be able to increase retention at the same time as sales and revenues from existing customers
We can assist in gathering and structuring your customer data, setting targets and goals and support you in setting out the campaigns needed to get there in the most efficient way possible.
Increase both sales and loyalty, by reaching the right person, at the right time with the right message.
- Churn prediction
- Personalization on subscriber level
- Various Pre-configured campaign types (retention / up- & cross-selling / multi-SIM decrease)
- Flexible segmentation rules
- Campaigns with evaluation scoring – in real time and historically
- Setting campaign boundaries – subscribers, eligibility, offers
- Automated, real-time, event-based execution
- Control groups setting
- Multi-channel notifications and dialogues (SMS / Voice / USSD / Advanced Web Notifications)
- Easy-to-use GUI for administration by commercial functions
- Integration with various Billing platforms